Security & Compliance

Your data security is our top priority

Our Security Commitment

Trackely implements enterprise-grade security measures to protect your fleet data. We use industry-standard encryption, access controls, and monitoring to ensure your information remains secure.

Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your sensitive information is protected with military-grade encryption.

Authentication

Secure password hashing (bcrypt), session management, and optional multi-factor authentication (MFA) to protect your account.

Infrastructure

Hosted on secure, compliant cloud infrastructure with regular security updates, automated backups, and disaster recovery procedures.

Monitoring

24/7 security monitoring, intrusion detection, and automated alerting for suspicious activities.

Security Features

Multi-Tenant Isolation

Strict data isolation ensures your fleet data is completely separate from other customers. No cross-tenant data access is possible.

Role-Based Access Control

Granular permissions ensure users only have access to the data and features they need for their role.

Audit Logging

Complete audit trail of all actions taken in your account for security monitoring and compliance.

Regular Security Updates

We regularly update our systems with the latest security patches and vulnerability fixes.

Secure API Access

API keys are hashed and can be revoked at any time. All API requests are authenticated and rate-limited.

Data Protection

We protect your data through:

  • Regular automated backups with point-in-time recovery
  • Data redundancy across multiple data centers
  • GDPR-compliant data processing and storage
  • Secure data deletion when you delete your account
  • No third-party data sharing without your consent

Compliance

Trackely is compliant with:

  • UK GDPR (General Data Protection Regulation)
  • EU GDPR (General Data Protection Regulation)
  • Industry best practices for data security

Reporting Security Issues

If you discover a security vulnerability, please report it responsibly:

Email:

security@trackely.co.uk

Please include details about the vulnerability and steps to reproduce. We appreciate responsible disclosure and will respond promptly.

Questions?

If you have any questions about our security practices, please contact us at support@trackely.co.uk